Goal music will continue at the Riverside after an emphatic response from season ticket holders who voted in the club’s latest survey.
Boro had 2,640 responses to their 2019 matchday questionnaire , with 76% of those who expressed a preference voting to keep goal music at the stadium.
Boro say 367 fans expressed no preference to the question on goal music.
The club have now published the findings in full from the questionnaire, with access to and from the ground, the matchday experience, ticketing and retail all featuring.
A general view of the Riverside Stadium
(Image: Simon Moore/Focus Images Ltd)
Boro say they have ‘solved a problem’ with replica kit sizing, having changed the specifications of shirts so the sizes are based on the UK high street.
In terms of stadium access, the condition and foot-fall of both underpasses will be discussed with the Safety Advisory Group, “including the potential for better directional signage showing alternative routes”, say the club.
Boro also responded to calls for a stadium bus service to be introduced, saying: “We have historically had discussions with many public transport providers and the recent concert saw further talks with Arriva.
“There has been no conclusive solution reached, with the likely cost to service users proving prohibitive. We will continue to seek out opportunities for discussion with service providers and public transport hubs.”
Boro say a number of fans raised concerns about traffic management and pedestrian issues on Dockside Road.
In response, the club say: “Various initiatives have already been tried to alleviate these issues, but all have been met with resistance either from pedestrians or car drivers.
“There is no single cause or remedy. The fact there are a number of nearby businesses which trade on a matchday and, it would appear, inconsiderate road users adds to the problems. We will continue to monitor the situation.”
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In the matchday experience section of the survey, Boro say they’re pleased the half-time penalty penalty competition with children is proving popular with supporters.
In response to the “many comments regarding the poor connectivity at the stadium on a matchday for the use of smart phones”, the club say: “The area is serviced by the large antennae towards the rear of Car Park E and when demand soars on a matchday, the service drops significantly, especially when inside the stadium.
“We have looked in to how to provide better connectivity for our supporters.
“Historically, a functioning system that would work for a stadium the size and complexity of the Riverside has been a multi-million-pound project and therefore not an area high on the list for investment.
“However, our feasibility study is ongoing and we continue to look for a cost-efficient way of improving stadium connectivity for all supporters.”
Read the full report into the findings from the survey HERE.